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CLICK-ALERT # 1: Mediation-at-Sea 2010: Seattle to Alaska! (July 3-10)   .....   CLICK-ALERT # 2: Trainer Certifications: Washington DC, Houston, San Jose, Kansas City, New York, Portland, Alaska Cruise   .....   CLICK-ALERT # 3: Early registration deadline for Houston certification: February 10   .....   CLICK-ALERT # 4: On-line certification, no travel
Go to MTI home Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“
— Dan Dana (quoted 1988, 2010)

Established in 1985, MTI is the foremost provider of training, certification,
and consulting in workplace conflict management and mediation.
Click for more info about training without traveling
 
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Services for Organizations
Prevention, early resolution, and
strategic management of organizational conflict
Open-enrollment Events
Training and certification in
workplace conflict management and mediation
Summary of All Services
Quick answers to your main questions

In-house instructor-led trainingRequest a price quote
Establish the core competencies for managing workplace conflict
For managers: How to Mediate Employee Conflict
GSA logo For all: How to Resolve Conflict with Others
Return-on-investment ||  Measure results
Certified Trainers near you

Train-the-Trainer — Equip to train others
Public TTT  ~  In-house TTT  ~  Online TTT

WebinarsLearn more
Your entire team can gain essential knowledge in your conference room in one hour for one low fee.

Computer-based TrainingLearn more
Self-paced instructorless learning on CD with web-based testing and reporting, with HRD options.

Workplace Mediator CertificationLearn more
Expert-level skills and methods for resolution of employee disputes and the prevention of litigation. — Request a proposal and price quote

Organizational assessmentLearn more
Measure the cost and forms of conflict in your organization with
The Dana Measure of Financial Cost of Organizational Conflict
The Dana Survey of Conflict Management Strategies
Click either title for free preview.

200 more training topicsSee them here
When your biggest problem is not conflict
MTI's sister company has local consultants everywhere, for any HRD requirement
Request a proposal and price quote

Toolbox

Go to the toolboxConflict Management ToolboxLearn more
Free resources of immediate practical value for measuring the costs and forms of organizational conflict
Get the tools


Free Teleconferences

25-minute TeleconferencesCalendar
on a wide range of topics — free
Subscribe to receive announcements of topical conferences, consumer forums, special interest groups, and more.
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Registration Center
Register for open-enrollment events listed below
Special event: MTI's entire curriculum in one place at one time!

Certification in Managing Workplace Conflict for professionals and managers, with train-the-trainer option
   Conference home page
   Calendar with details
   Print 1-page flyer (PDF)
   Guided tour
   Current schedule:
      Feb 10-11 — Ft. Lauderdale, FL
      Mar 3-4 — Washington, DC
      Mar 10-11 — Houston, TX
      Mar 25-26 — San Jose, CA
      Apr 24-25 — Kansas City, MO - Details
      May 5-6 — New York, NY
      May 5-6 — Portland, OR
      July 3-10 — Mediation-at-Sea Cruise - Details
   On-line certification (no travel)
   Webinar as "buyer's remorse insurance"
   Be notified of future dates

Mediator Certification Courses
to become a professional workplace mediator
   Course home page
   Print 1-page flyer (PDF)
   Guided tour
   Current schedule:
      Apr 19-23, 2010 — Kansas City, MO
      Apr 26-30, 2010 — Kansas City, MO-Advanced - Details
      Jun 14-18, 2010 — Washington, DC
   Option: Basic and Advanced courses at one time
   Option: In-house for 4 or more
   Option: Private groups for 4 or more
   Be notified of future dates

WebinarsLearn more
In your conference room in one hour
   Current course schedule
   Use a webinar as Buyer's Remorse Insurance
   Be notified of future dates

Cruise

Mediation at Sea:  2010Learn more
MTI's 8th Annual Cruise for Education, Certification, Mediation at Seaand Relaxation
   July 3-10, 2010
   Seattle to Alaska
   Certification Conference
   Free workshops
   Free events with Alaskan mediators

Just because your training budget evaporated doesn't mean your training needs did . . .
Training without traveling Affordable HRD
designed with the recession in mind — low-cost, high-value, web-based, multimedia training courses that deliver vitalcompetencies in workplace conflict management for individuals, work teams, and organizations worldwide

  • On-line certificationWhen it doesn't make sense to fly there
    Equivalent to attending an MTI Certification Conference in Managing Workplace Conflict
  • Instructional webinarsTrain 100 employees for $3/each
    Extensive reproducible application aids to leverage the learning... not your grandfather's webinar!
  • Computer-based training on CDWith web-based testing and reporting
    Self-paced, cost-effective learning of the core competencies for prevention and early resolution of costly conflict at work
About MTI
GSA logo

The mission of Mediation Training Institute International ® (MTI) is "to be a value-adding resource for identifying and removing the hidden costs and business risks caused by adversarial practices within organizations."

MTI is the sole-source provider of the core competencies for managing workplace conflict. Drawing upon our global network of Certified Trainers, we serve businesses and government organizations throughout the United States, Canada, and the world, including corporations, US Federal agencies, state and local governments, as well as health-care, non-profit, family business, and numerous other sectors.

Going beyond training, MTI helps clients strategically manage conflict to improve organizational effectiveness and profitability.

Visit our Conflict Management Toolbox to view the Dana Measure of Financial Cost of Organizational Conflict, the Dana Diagnostic Survey of Conflict Management Strategies, and the Executive Overview of Strategic Conflict Management (PowerPoint).

Sometimes, an organization's biggest problem is not conflict. HRD200 Consulting Group, LLC, is a comprehensive outsource for organizational and human resource development that draws upon the extensive range of specializations of our worldwide network of over 1000 Certified Trainers and Associate Consultants to provide excellent training and consulting services in areas beyond conflict management.

MTI is owned and operated by Dana Mediation Institute, Inc. The word mark "Mediation Training Institute International" and the MTI logo design mark are registered in the U.S. Patent and Trademark Office.

News
Mediation-at-Sea 2010: MTI's 8th annual cruise, Seattle to Alaska, July 3-10
On-line training and certification: No travel. Trainer certification option.
Recession-buster webinars: Affordable HRD.
PHR and SPHR recertification hours reapproved by HRCI for the Society for Human Resource Management (SHRM)

International:
MTI Germany offers training in German for clients in Europe and worldwide.
MTI France offers training in French for clients in Europe and worldwide.
MTI Brazil offers training in Portuguese.
MTI Portugal offers training in Portuguese.
MTI Nigeria was launched 23-25 November 2005. View photo gallery.
MTI Romania was launched 10-14 October 2005. View photo gallery.
MTI Korea was launched 5-9 September 2005. View photo gallery.
MTI Hong Kong was launched 3-4 June 2005.
 

More info on www.mediationworks.com

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