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Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“
— Dan Dana (quoted 1988 ... 2014)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.

Click for more info about training without traveling
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Services for Organizations
Prevention, early resolution, and
strategic management of organizational conflict
Open-enrollment Courses
Training and certification in
workplace conflict management and mediation
Summary of All Services
Quick answers to your main questions

Company licensingLearn more
Beyond training: Strategic conflict management ... an imminent organizational imperative

In-house instructor-led trainingRequest a price quote
Establish the core competencies for managing workplace conflict
for as few as 3 people
For managers: How to Mediate Employee Conflict
For HRD: Workplace Mediator Certification
For all: How to Resolve Conflict with Others
Return-on-investment ||  Measure results
Certified Trainers near you

Train-the-Trainer — Equip to train others
Public TTT  ~  In-house TTT  ~  Self-study TTT

Workplace Mediator CertificationLearn more
Expert-level skills and methods for resolution of employee disputes and the prevention of litigation. — Request a proposal and price quote

Organizational assessmentLearn more
Measure the cost and forms of conflict in your organization with
The Dana Measure of Financial Cost of Organizational Conflict
The Dana Survey of Conflict Management Strategies
Click either title for free preview.

Computer-based TrainingLearn more
Self-paced instructorless learning on CD with web-based testing and reporting, with HRD options.


Go to the toolboxConflict Management ToolboxLearn more
Free resources of immediate practical value for measuring the costs and forms of organizational conflict
Get the tools

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Register for open-enrollment courses listed below

Certification Courses
We offer a 2-day and 5-day programs.
   Summary of course options
   Calendar with details

Current schedule:
      May 17-18, 2016 — Chicago, IL
      Jun 6-10, 2016 — Washington, DC
      Jun 13-17, 2016 — New York, NY
      Jul 25-29, 2016 — Seattle, WA
      Jul 28-29, 2016 — Nashville, TN
      Aug 8-12, 2016 — Boston, MA
      Aug 29 - Sep 2 — Las Vegas, NV
      Sep 19-23, 2016 — Washington, DC
      Sep 26-30, 2016 — Miami, FL
      Sep 26-30, 2016 — New York, NY
      Oct 17-21, 2016 — Houston, TX
      Oct 24-28, 2016 — Atlanta, GA
      Nov 7-11, 2016 — Phoenix, AZ
      Nov 10-11, 2016 — Nashville, TN
      Nov 14-18, 2016 — Los Angeles, CA

Also consider:
   Self-study certification (no travel)
   Webinar as "buyer's remorse insurance"
   In-house training for 3 or more — request proposal and price quote
   Private groups for 3 or more
   Be notified of future dates


Mediation at Sea:  2016
MTI's Annual Cruise for Education, Certification,and Relaxation - 2016 Cruise Date to be Announced.  

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About MTI

The mission of Mediation Training Institute International ® (MTI) is "to be a value-adding resource for identifying and removing the hidden costs and business risks caused by adversarial practices within organizations."

MTI is the sole-source provider of the core competencies for managing workplace conflict. Drawing upon our global network of Certified Trainers, we serve businesses and government organizations throughout the United States, Canada, and the world, including corporations, US Federal agencies, state and local governments, as well as health-care, non-profit, family business, and numerous other sectors.

Going beyond training, MTI helps clients strategically manage conflict to improve organizational effectiveness and profitability.

Visit our Conflict Management Toolbox to view the Dana Measure of Financial Cost of Organizational Conflict, the Dana Diagnostic Survey of Conflict Management Strategies, and the Executive Overview of Strategic Conflict Management (PowerPoint).

Sometimes, an organization's biggest problem is not conflict. HRD200 Consulting Group, LLC, is a comprehensive outsource for organizational and human resource development that draws upon the extensive range of specializations of our worldwide network of over 1000 Certified Trainers and Associate Consultants to provide excellent training and consulting services in areas beyond conflict management.

MTI is owned and operated by Eckerd College. The word mark "Mediation Training Institute International" and the MTI logo design mark are registered in the U.S. Patent and Trademark Office.

MTI News Center: Current news releases

MTI Kenya was launched 18 May 2010. View photo gallery.
MTI Germany offers training in German for clients in Europe and worldwide.
MTI France offers training in French for clients in Europe and worldwide.
MTI Brazil offers training in Portuguese.
MTI Portugal offers training in Portuguese.
MTI Nigeria was launched 23-25 November 2005. View photo gallery.
MTI Romania was launched 10-14 October 2005. View photo gallery.
MTI Korea was launched 5-9 September 2005. View photo gallery.
MTI Hong Kong was launched 3-4 June 2005.
MTI Japan was launched September 2002. View photo.

More info on www.mediationworks.com

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