When doing a program on conflict management, I’ll often ask people what words come to mind when they think about conflict.  Typically responses include: frustrating, stressful, anger, upset, fear, and anxiety.  Participants, when asked to characterize their responses, almost always describe them as negative.  At the same time they almost always give a few words that could be viewed as positive such as: opportunity, growth, and resolution. From 2003-2005 we asked people being certified in the Conflict Dynamics Profile to share words that described conflict for them.  They shared over 170 words which depicted a wide range of attitudes towards… Continue Reading How We Describe Conflict
Read More