When team members are asked if they think that conflict is inevitable in team settings, they almost always answer – yes. When they are asked whether their team has a process in place for managing this inevitable conflict, they usually answer – no. As a result they often default to gut level instincts for managing conflict and almost always wind up with poor outcomes. What’s a team to do? In order to manage conflict effectively, team members need to be able to have open and honest discussion about their issues.  Creating an environment or climate where people are able to… Continue Reading Creating the Right Climate for Team Conflict
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