Maximize Your Impact Within Your Organization

The Mediation Training Institute (MTI) is pleased to offer unique opportunities for HR professionals in both conflict resolution and career development. Learn how these programs can maximize your impact within your organization.

Conflict Dynamics Profile (CDP) Assessment

Conflict Dynamics Profile (CDP) - Conflict Awareness and Behavior Assessment

The Conflict Dynamics Profile (CDP), an assessment instrument measuring conflict behaviors, is an excellent resource to increase self-awareness and improve conflict management skills. The CDP is unlike any other assessment tool in that it focuses specifically on conflict behaviors, rather than styles. It helps individuals and teams understand how they respond to conflict, what triggers can escalate conflict, and how to manage conflict more effectively.

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Certified Workplace Mediator and Trainer (CMT)

The Certified Workplace Mediator and Trainer (CMT) program teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this virtual (live online) course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective workplace conflict resolution strategies.

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Society for Human Resource Management (SHRM) Programs

SHRM Partnership Logo

SHRM programs are hosted by Eckerd College’s Leadership Development Institute (LDI), a Network Associate of the Center for Creative Leadership (CCL®) in Greensboro, North Carolina.

SHRM–CP® and SHRM-SCP® Preparation Course

SHRM’s global HR credentials, SHRM-CP and SHRM-SCP, offer growth, advancement and recognition. These credentials are based on extensive global research involving employers, academics, and practicing HR professionals at all levels to ensure they maintain an industry-leading level of excellence and relevance in this ever-evolving profession.

LEARN MORE ABOUT THE SHRM CERTIFICATION PROGRAM